Terms of Service

Agreement

These terms govern your use of rchbrosdumpsterrental.com and the rental services provided by RCH Bros Dumpster Rental Rochester, 595 Hague St, Rochester, NY 14606. By booking a container you agree to them. Last updated September 7, 2026.

Quotes and pricing

Quotes are based on the information you provide about the debris type, volume, weight, location and rental duration. A quote is a flat rate that includes delivery, pickup, the agreed rental period and disposal up to the stated tonnage allowance. Charges may apply in addition where: the load exceeds the agreed tonnage allowance; the container is kept beyond the agreed rental period; prohibited materials are present; the load is filled above the top rail and cannot be legally transported; or a scheduled delivery or collection cannot be completed because of blocked access (a dry-run).

Prohibited materials

You may not place in any container: wet paint, solvents, adhesives, tar or other liquid or semi-liquid waste; motor oil, fuel, engine coolant or other automotive fluids; pesticides or herbicides; asbestos-containing material; propane tanks, aerosols or any pressurised cylinder; batteries of any type; medical, biohazard or radioactive waste; hazardous waste of any kind; contaminated soil or clean fill; whole tires; railroad ties or other creosote-treated timber; or appliances and other white goods containing refrigerant.

New York operates no waste-ban list. Recycling is mandated municipally: General Municipal Law §120-aa required every municipality to adopt a local law requiring that solid waste left for collection be separated into recyclable, reusable or other components, no later than 1 September 1992, and the City of Rochester complied with City Code Ch. 20, Art. IV, adopted 19 November 1991. Clean corrugated cardboard and scrap metal are separated out of loads by this company as a matter of course and routed for recycling. Alongside that sit product-specific bans, each in its own title of Environmental Conservation Law Article 27: electronics under Title 26, banned from landfills, waste-to-energy facilities, trash and curbside collection since 1 January 2015; covered rechargeable batteries under Title 18, which a 2025 amendment extended to e-bike and e-scooter batteries; waste tires under Title 19, which prohibits land burial; and mercury thermostats under Title 29, subject to a disposal ban since 2005, with NYSDEC stating that contractors demolishing buildings are required to bring mercury thermostats to a collection program. Leftover paint belongs at a PaintCare drop-off site, the program having operated in New York since May 2022 under Article 27, Title 20. Household hazardous waste, electronics, appliances, sharps, pharmaceuticals, fluorescent lights, propane tanks, rechargeable batteries, textiles and scrap metal are accepted at the Monroe County ecopark, 10 Avion Drive, Rochester NY 14624, open Wednesday 1:00pm to 6:30pm and Saturday 7:30am to 1:00pm, for use by Monroe County residents only; an appointment is required for household hazardous waste, while the remaining categories are walk-in, and some items are fee-based with payment by credit or debit card. Asbestos is never accepted in any container supplied by this company: it moves under a separate NYSDEC 6 NYCRR Part 364 permit and must be handled by a NYSDOL-licensed asbestos contractor under 12 NYCRR Part 56. Note that Part 56 is a New York State Department of Labor Industrial Code Rule, that §56-5.1 requires an asbestos survey before demolition, renovation, remodeling or repair, that the carve-out for owners of one and two-family dwellings applies only where the owner contracts for but does not direct or control the work, and that NYSDOL states buildings qualifying for an exemption must still be assumed to contain asbestos and demolished as an asbestos project unless a survey documents otherwise. Vegetative debris such as maple, oak and ash limb wood is accepted only as a separate clean load bound for composting or grinding, never mixed into a construction load, because it is handled and priced differently at the gate. Mixed construction and demolition loads from this company are taken to a permitted processing facility rather than direct to disposal. Disposal rules change — confirm current requirements with NYSDEC, Monroe County and the City of Rochester if you are unsure.

If prohibited material is found in a container you are responsible for the additional handling, disposal and any penalties incurred.

Placement, access and property

You are responsible for ensuring safe and legal access to the placement location and for obtaining any permit required for the container. The Fire Code of New York State, adopted at 19 NYCRR Part 1225, carries the International Fire Code rule that a container over the applicable capacity threshold shall not be stored in a building or placed within five feet of combustible walls, openings or combustible roof eave lines; the five-foot clearance applies wherever a container we supply stands, and because the capacity threshold changed in the 2025 code cycle you should confirm the current figure with your local code enforcement officer. A container placed entirely on your own driveway or private property is generally outside the City of Rochester’s right-of-way permit requirement. If any part of the container or its placement touches the sidewalk, tree lawn or street, City Code §104-24(A) requires a permit in writing from the City Engineer, since no person may place or suffer to remain materials, equipment or any other obstruction in the right-of-way without one, except while actively loading or unloading. Under §104-24(C) the obstruction must be enclosed with barriers and lit at night; under §104-24(B) a permit may be revoked without notice; under §104-24(D) all materials must be removed by the expiry of the permit; and penalties follow §104-26(B), with each day treated as a separate offense. Fees, conditions and the permitted timeframe are set by the City Engineer — contact the Department of Environmental Services for current fees. City Code §20-15F further provides that contractors performing work must make arrangements for the proper and legal collection and disposal of waste generated during the construction process and that such waste shall not be collected by the City. You are equally responsible for any condominium association rule, deed restriction or property owner approval that applies, and for any permit or restriction imposed by a town outside the city line. Containers must also be kept clear of hydrants, intersections, fire escapes and building egress. Locates on private property are your responsibility — call UDig NY on 811 before anything is dug, giving the notice required by 16 NYCRR §753-3.1, which is at least two but not more than 10 working days. You must disclose known hazards including buried utilities, sewer, water and storm laterals, an oil tank or its fill and vent lines, a septic system, a stone or rubble basement wall under repair, a detached garage, shed or porch roof the hoist arm must clear, a gravel or dirt pad that is soft or rutted after a thaw, a shared or narrow driveway or alley approach, snow and ice banked across the approach, recently poured or already cracked concrete, and overhead service drops or low maple and oak limbs. New York publishes no statewide frost depth; the minimum depth of footing below finish grade is set by the local jurisdiction in Table R301.2(1) of the Residential Code of New York State, so any question about footing depth is a question for your municipal building department. Driveways, aprons and slabs that have moved with frost heave, or that are under repair, must not be cut, cored or drilled without first establishing what is inside them; that work is yours, not ours. Note also that under Vehicle and Traffic Law §1660(a)(11) a town board may temporarily exclude vehicles over four tons from town highways when the spring thaw would materially injure them, effective on the erection of signs, and that scheduling may have to change accordingly.

We use protection boards under container wheels and rails on residential deliveries as a matter of course. Even so, the placement of a heavy container on any driveway, gravel or dirt pad, alley or paved surface carries inherent risk. Where you direct placement on a specific surface, you accept that risk. We are not liable for damage to driveways, lawns, curbs, aprons, porch steps, walkways, wells, irrigation or underground utilities arising from placement you have requested or approved.

Loading and safety

Do not load material above the top rail of the container. A heaped load cannot be covered, cannot be legally transported, and will not be collected until it is levelled. Distribute weight evenly, and bear in mind that broken concrete, brick, block, plaster and lath and foundation spoil reach legal transport weight in a container that still looks half empty. Given the winter weather here you are also responsible for keeping the load below the rails so it can be covered while the container is on site — load heavier debris over lighter, bag insulation, break down cardboard, and cover anything that will take on water, snow or ice or blow out in a high wind, and expect us to secure or collect containers ahead of a forecast storm. Snow, ice and rainwater add weight to an open container, and in a market that averages around 102 inches of snow a year that weight is charged to you at the scale; a container that has filled may need to be dug out or pumped before it can be moved. Do not stand or climb on the container. Keep children and animals away. Containers must not be moved, tampered with, or have doors opened by anyone other than our personnel.

Rental period and collection

The standard rental period is stated in your quote. Contact us when you are ready for collection. If we cannot access the container on the scheduled collection date because of parked vehicles, locked gates or other obstruction, a dry-run charge may apply.

Payment

Payment terms are as stated in your quote. Account customers are invoiced under agreed terms. Overdue balances may attract charges as permitted by law.

Cancellation

Cancel or reschedule with reasonable notice at no charge. A charge may apply where a truck has already been dispatched to your address.

Ownership and title

Containers remain our property at all times. Title to material placed in a container passes to us on collection. Do not place items of value in a container expecting to retrieve them.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from any rental is limited to the amount paid for that rental. We are not liable for indirect, incidental or consequential losses, including project delay costs.

Website content

Content on this site is provided for general information. Sizing guidance, weight figures, pricing ranges and regulatory summaries are indicative and may change; confirm current requirements with the relevant authority. All site content, branding and imagery is our property or used under license and may not be reproduced without permission.

Governing law

These terms are governed by the laws of the State of New York. Any dispute will be subject to the jurisdiction of the New York courts sitting in Monroe County.

Questions about these terms? Call (585) 514-5622 or email info@rchbrosdumpsterrental.com.